Internal Heavy Machinery Mechanic

Texas

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Internal Service Representative Needed! 

Location: 22350 Merchants Way, Katy, TX 77449
Employment Type: Full-Time
Benefits Offered: 401K, Dental, Life, Medical, Vision 

ESSENTIAL FUNCTIONS

  • Mechanical, hydraulic and electrical aptitude required.
  • Troubleshoot over the phone with dealers’ mechanics.
  • Provide inside service support to your assigned dealer territory.
  • Work with your Field Service Representative, Parts Representative and District Business Manager as a Team.
  • Must have engine tool diagnostic experience.
  • Provide technical assistance to your assigned dealer territory.
  • Traveling Training Program, travel with our Field Service Reps and learn our machines.
  • Room for growth, move from an Internal Service Rep to a Field Service Rep in a matter of years.
  • Professional appearance, work in an office environment but still work with excavators.
  • Staying current with all improvements in technology and equipment design and changes as related to our field of product.
  • Strong analytical ability required to effectively communicate with all levels of employees, management, and customers; strong and demonstrated effective verbal, written and listening skills and professional telephone skills and manners. Must be able to work as a member and leader of a team.
  • Assist in promotion and sale of excavators in his region as well as assist in promotion of additional equipment such as Komexs, extended warranties and services.

    QUALIFICATIONS AND EDUCATION REQUIREMENTS

    • A high school diploma or equivalent is required.
    • Applied skills normally obtained through the completion of an Associate Degree in a technical discipline or the equivalent work experience from this or a related industry or from military service and technical training.
    • College or Technical school graduate preferred.

    ADDITIONAL REQUIREMENTS

    • Must be willing to relocate when territory becomes open and you're advanced to a FSR (Field Service Rep).